Frequently Asked Questions
1. What does "Locally Sourced, Farm-to-Table Ingredients" mean?
At our catering company, we prioritize quality and freshness by sourcing our ingredients locally. This not only ensures the highest quality and freshness but also supports local growers in Door County. With our commitment to farm-to-table practices, every dish we create is crafted with the finest ingredients available.
2. Can you accommodate specific dietary needs or preferences?
Absolutely! We specialize in creating customized menus for every occasion, taking into account your specific preferences and dietary requirements. Whether you're planning a corporate event, wedding, birthday party, or anniversary celebration, our knowledgeable staff will work with you to create a menu that suits your tastes and accommodates dietary restrictions. Requests may be subject to additional fees or limitations based on ingredient availability and logistical considerations.
3. How involved are you in event planning?
We offer comprehensive planning assistance to ensure your event is a success. Our experienced catering team will assist you with important considerations such as menu planning, service style preferences, and logistical details. We aim to make the planning process as seamless as possible, allowing you to relax and enjoy your event.
4. Are your pricing and policies transparent?
Absolutely! We believe in transparency when it comes to pricing and policies. Our website provides clear information about menu prices, while our more detailed terms and conditions cover additional fees for rentals and staffing, and our terms of service. We aim to communicate openly and honestly with our clients, ensuring a smooth and hassle-free catering experience from start to finish.
5. What special considerations do you have for outdoor events?
We pay close attention to detail for outdoor events to ensure everything runs smoothly. We work closely with you to address all logistical considerations, providing essential equipment like kitchen tents and warming ovens. Our goal is to create a comfortable and enjoyable experience for you and your guests.
6. Can I request specific dishes or cuisines for my event?
Yes, absolutely! We pride ourselves on our flexibility and ability to tailor our menus to suit your preferences. Whether you have specific dishes in mind or you'd like to explore different cuisines, our talented chefs are ready to create a menu that exceeds your expectations. Requests may be subject to additional fees or limitations based on ingredient availability and logistical considerations.
7. How far in advance do I need to book your catering services?
We recommend booking our catering services as early as possible to ensure availability for your desired date. Popular dates, such as weekends and holidays, tend to fill up quickly, so it's best to reach out to us as soon as you have a date in mind. However, we understand that sometimes events come up last minute, and we'll do our best to accommodate your needs whenever possible.
8. Do you provide tasting sessions before finalizing the menu?
Yes, we offer tasting sessions for clients who wish to sample our culinary offerings before finalizing their menu selections. This allows you to experience the quality and flavor of our dishes firsthand and make any necessary adjustments to ensure your complete satisfaction.
9. Can you accommodate last-minute changes to the guest count or menu?
We understand that plans can change, and we'll do our best to accommodate any last-minute adjustments to the guest count or menu. However, please note that changes made within a certain timeframe before the event may be subject to additional fees or limitations based on ingredient availability and logistical considerations.
10. How do you handle food safety at events?
Food safety and hygiene are top priorities for us. Our catering team adheres to strict food safety standards and protocols to ensure that all dishes are prepared, handled, and served safely. From proper food storage and handling procedures to maintaining cleanliness and sanitation throughout the event, we take every precaution to ensure the health and well-being of our clients and their guests.
11. What happens in case of unexpected weather conditions for an outdoor event?
We always have contingency plans in place for outdoor events to ensure a seamless experience, regardless of the weather. In the event of unexpected weather conditions, such as rain or extreme temperatures, we'll work with you to make necessary adjustments to the setup and service to keep your guests comfortable and ensure the success of your event.
12. Do you offer any additional services, such as bartending or rental equipment?
Yes, we offer a range of additional services to enhance your event experience. This includes bartending services, rental equipment such as tables, chairs, linens, and dinnerware, as well as staffing options such as servers and bartenders. Let us know your requirements, and we'll tailor our services to meet your needs.